Product: Ups Shipping Service Clear all filters (5 of 5 reviews match)
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UPS - Package sat for a week in Savannah

1.5
Details
Package sat in Savannah GA UPS hub for a freaking week, then 3 days after delivery date they transferred to post office. That's a joke. Will not put my customer's items in a *** box again!
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Review
#1646589 Review #1646589 is a subjective opinion of poster.
Service
Ups Shipping Service
Reason of review
Problem with delivery
UPS Mail Innovations is the biggest joke in the shipping industry. I have tracked a package to have come to within a half mile of my home only to keep going 140 miles away to a terminal in Atlanta to sit for several days, then right back to my local terminal ( for...
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Review
#1444189 Review #1444189 is a subjective opinion of poster.
Service
Ups Shipping Service
Reason of review
Order processing issue
2.3
Details
I placed an order for a pair of jeans with Banana Republic on 11/15, paid an extra $17 for 2-3 day shipping and my Shipping notification shows 11/23 delivery. I just checked the tracking, even though I paid $17 extra dollars for 2-3 day shipping, they screwed up and...
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2 comments
Anonymous
#1598595

The 2-3 day delivery guarantee only applies to the actual transit time. It does not indicate that they'll yank them from stock this instant and you'll have it in 2-3 days. One must be sure to check stock prior to authorizing extra cost shipping charges.

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Review
#1402205 Review #1402205 is a subjective opinion of poster.
Service
Ups Shipping Service
Reason of review
Order processing issue
2.1
Details
sending gift cards by ups DON"T one of their workers stole my gift cards and being gift cards they WILL NOT replace, after using them for years they have now lost a unvalued customer. shipped from Bradenton fl to oh. were a x-mas gift. they basically told me get...
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1 comment
Anonymous
#1447714

Update, still nothing done about it. *** they are fighting over sending me the shipping fee back. But they did lose a very good customer.

Review
#1190556 Review #1190556 is a subjective opinion of poster.
Service
Ups Shipping Service
Pros
  • Good service
Cons
  • Loss of my parcel
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Tags
  • lost my package

Ups Shipping Service Review

1.0
Details
after first failed delivery attempt, I spend 30 mins talking to a representative, CONFIRMING THE ADDRESS is CORRECT, they MADE me to go to this access point and figured out there that my package is NOT THERE the next day. They KEPT it at the customer center because they are thinking still thinking it's at the wrong address. WTF.
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Review
#969602 Review #969602 is a subjective opinion of poster.
Service
Ups Shipping Service
Reason of review
Order processing issue

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts