My brother had items shipped to Ohio from Texas. When he went to ship the package he told them it could not be tipped upside down and the lady does it anyways.
Once it got to my house the box was messed up big time his dad Urn which was wrapped in blankets was broke cloths and shoes missing. Called and they took his info then gets an email couple hours later saying it's his fault and they won't do anything about it.
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