Terrible company, very unprofessional and have no respect for their customers. They screw up but will not offer refunds.
You get a 3 month credit with a laundry list of restrictions. I was not able to be home to accept a delivery, so i called to arrange to have my package picked up at their sorting depot 49 km away. I get there the next day to be told the package was out on delivery. Waste of time, gas and my package was now 4 days late due to 2 missed attempts.
I phoned to complain and the CSR told me i could get a refund on the shipping charges once it was delivered. Finally get it delivered and was told by a different CSR that i can have a credit to a company I have no intention of ever using again.
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