Awful! Had my phone shipped to me by next morning early delivery.
They 'forgot 'to ship it. Then truck broke down. Finally got my package TWO days late. Had to stay on top of them the entire time - nobody bothered to notify me or fix it till I insisted.
Then they claimed to open a case to refund the payment - and over a month later claimed there was no case. I am disgusted w the way they shuffled me btwn shipping store and company.
They cost me two days of photos and stress on a vacation. Not to mention overcharged completely - two day delivery costs much less than one night!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). Torc87 is overall dissatisfied with Ups. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Ups.
Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare Ups to other companies on our site.