The worst service I had seen till yet. I had a package shipped to me from Old Navy.
I hear the bell and by the time I reach the door the persob left with a message that the package is to be collected from the Tremont Street, Boston centre. I visit the store twice and the storekeeper tells me they don't have the package. She brought in a wrong package and asked me to sign for it. It was hillarious for me as seconds before she checked my id.
Might be a mistake I thought. Later that day I called Old Navy and they told me that the package was still at the facility. I requested a cancellation of order. Its been one month since this happened and today when i checkd to see the status of my refund I was shocked to hear that the store still has the package.
Hats off ups for the great customer service. Fedex u guys are the best.
Reason of review: Problem with delivery.