Austin, Texas
Not resolved
1 comment

Left a box marked "perishable, keep refridgerated" all over it in direct sunlight in 94° weather. Two phone numbers posted to call and they tried one call to one number. 25lbs of fresh seafood @$45/lb + $220/shipping!

Reason of review: Poor customer service.

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UPS has no refrigerated truck service. From the time it was picked up until delivered, it was in hot temperatures.

Where you got that idea, who knows?

Read the terms and conditions, perishable items are accepted with no gurantee of spoilage, it is as the shippers risk when UPS accepts perishable food for transport.