So I ordered some stuff from Amazon using my Prime membership free 2 day shipping. Then we got hit with snow and ice. Cool. As I'm tracking my package, I notice it says that my shipment will be delayed due to weather, but that it was at my local ups center. So I get on UPS's website and try to sign up for UPS MyChoice so I can choose to pick up my package at the center. No big deal.
Problem is that the website wouldn't verify me because my billing address didn't match my the billing address of my cell phone service provider. Impossible because it was copied and pasted from my cell phone service provider. Maybe the site is having problems. Cool.
So I hop onto ups live chat to see if they will allow me to go pick up the package. I get a copy and pasted reply about severe weather delays. I tell the gentleman that I understand that, I'm trying to go pick the package up myself. He replies that it is not available for pick up. So I inform him of the UPS MyChoice option to pick up the package. He says he's going to call the center to see if they have the package. Finally he replies that he spoke to a young lady who said that the trucks were backed up and the package was not available for pickup.
At this point, I am a little frustrated, but it's Thursday and there's still a Friday that it will be delivered. And to make it worse, FedEx and USPS have had absolutely no problem getting in and out of here. FedEx has delivered everything that was shipped through them from Amazon on the exact same order.
So it's Friday, I wake up, check the tracking information, Out for Delivery. Outstanding. Except, at around 4:30 when I check it again, Item has been delayed by another business day. Monday. Wow. I know a lot of the UPS drivers in my local area because my previous job required contact with them twice a day and I know how lazy they are. But this is on a whole new level.
I know the FedEx guys too... still pretty lazy, but at least they get the packages to their destinations
Reason of review: Problem with delivery.