Not resolved

Keep getting notified by vendors that are orders are being returned or held at a UPS facility because we have requested UPS to do so. UPS or Driver has NEVER notified us that there is any package waiting for pick up.

We also had several birthday presents returned because we weren't aware they were being shipped to us, so we were not on the look out. Calling customer service has gotten us absolutely no where. We checked the UPS website and it states that we "requested this package to be held for pickup at the UPS facility." Bull ***!

We never got any notice and have absolutely no idea what UPS facility it is being held at!

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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