Not resolved

Recently an important package a consultant had shipped to our location was never delivered - but "signed for." Turns out that it was never delivered and is actually lost in their system. The package was then found and asked to be re-delivered, when no one answered the door (this is a business, rarely is the door not answered) the deliverer left, without leaving a message that they were there.

Another vendor tried to ship a box to us and it never arrived.

Again lost. Replacement shipment sent, never delivered. The ship to address is correct.

What else are se wuppose to do?

Another known problem - when our normal delivery person is off (vacation/sick) we almost always have a problem. It appears the temp doesn't bother to actually deliver packages.

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 private or public responses to the review from Jun 16, 2011.
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