Not resolved

driver dropped off package while no one was home and did not collect shipping charges. after no word from UPS for 2 months a letter from a collection agency shows up and demands payment or action will be taken against me.

they never tried to collect in the 2 months and then threaten action against me for no payment. I paid to prevent damage to my credit rating from this unscrupulous company.

Because of this and many other bad experiences with this company I refuse to use this shipper ever again. I also sent an email to this company but I doubt they will respond as they never even tried to collect before sending the bill to collection agency

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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