I am have been trying to receive a package from the UPS Secaucus Office for the past 2 weeks. They are the most incompetent people ever.
The driver at first could not find my address (even though everyone with google maps can find it). The package eventually went back to the original sender. The second time I arranged to have the package delivered by a certain date (I called them and it was documented online). I worked from home that day to sign for the package, I was then told at the end of the day that the package never left the site for delivery.
I have never ever had to deal with such incompetence. Use Fedex next time.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Can not deliver a package.