OMG lesson learned - never again will I buy anything from the US that ships to Canada using UPS - the brokerage fees which are not disclosed are unbelievable!! I bought a pair of boots from planet shoes and got "free shipping" when they arrived,l UPS wanted 50% of what I paid for the boots in brokerage fees.
This was undisclosed in my purchase price and apparently to return the boots I need to pay the brokerage fee.
Absolutely attrocious!! This is absolutely unethical,unfair and I just read online that many people are upset about all this and are filing a class action suit - I am officially boycotting this company.
Monetary Loss: $50.