UPS said that they could not deliver a parcel because they could not find Sloane Street in London.

They asked for directions, even though I had provided them with full details, including postcode and they had delivered to the same address on multiple occasions in the past (always with a delay ofcourse!). I was asked to give directions from central London!

Even though as they explained, they did not know ehere the driver would be coming from, so in their words "we have to shope for the best" !!! This is totally unacceptable. Sloane Street is one of the most well known streets in London. Surely they must have maps as well that they can use.

I wonder whether they know where Oxford Street is!

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