UPS shipping a lot but offer bad service:
Nov 6th, my package has arrived China Custom and required document for clearance. But nobody noticed me until I call UPS hotline.
A guy who named Kidson Zhao sent me a mail without instruction. I had to call times for documentation. I complaint to hotline, but got cold word that "it is the process". Times I tracked after that, no progress.
17th, I had to call the custom who answered "no submission"! The custom office called UPS directly for the document.
18th, Custom got document. 23th, a postman gave me package rudely.
Product or Service Mentioned: Ups Delivery Service.