UPS tried to deliver a package on 12-21-09 DURING the day, when everyone was at work. They left a card saying they'd try again the next day (again, when everyone is AT WORK). They tried one more time during the work day, and instead of sending the package to a local drop, they RETURNED the package to California.
HOW is that reasonable? Now my son's Aunt has to pay to have the package SENT BACK.
I will never use UPS again, and I encourage everyone I know not to use UPS. They are completely useless.
Thanks for ruining my son's Christmas, UPS!