On 12/14/12, I mailed a package to a friend for her birthday. It cost $20 to send.

She texted me on 12/26/12 on her birthday saying she rec'd a 2nd attempt notice and that she would go pick up the package the next day. On 12/27/12, I tracked the package on the website and it said "Returned to Sender." I called ups and they said they attempted 3 times to deliver package and it was now being returned. I told them only 2 attempts were made and they can leave it at the facility for my friend to pick up. They said it had already been picked up to return.

I did not request a signature but they still would not leave the package at her door and now she can't get it and Ill have to pay another $20 to send it again but I will not be using UPS. Ever again.

Monetary Loss: $20.

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