I get packages regularly from UPS and USPS and for the last several months EVERY package I get from UPS looks like it has been kicked around on a soccer field. Dents, tape broken loose, dirty.
All packages from USPS come to me just fine.
UPS HAS SOME KIND OF HANDLING ISSUE. I have gotten enough packages to conclude it is a common problem and if I can elect not to use them it will be my choice not to.
This person wrote the review because of damaged or defective at UPS. Reviewer claimed that he or she wants UPS to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.