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Customer service
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Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

You are a terrible delivery service, any other currier I use will give me a rough idea of what time my package will be delivered you on the other hand give a ridiculous *** and totally useless 12 bloody hour window which is helpful to ABSOLUTELY NOBODY ANYWHERE. A rubbish service and would recommend to ANYBODY that they use a deifferent service. Completely and utterly useless, I was told the drivers don't have phones so you can't even get an idea when the package will be delivered, 8 paid extra for 2 day delivery but if you don't deliver the package till 11 at night it might as well be a 3 day delivery, total scam and utterly unhelpful staff on the phone, :sort your business out and get better because right now you're terrible

Product or Service Mentioned: Ups Two Day Delivery Service.

Reason of review: Problem with delivery.

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