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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

You are a terrible delivery service, any other currier I use will give me a rough idea of what time my package will be delivered you on the other hand give a ridiculous *** and totally useless 12 bloody hour window which is helpful to ABSOLUTELY NOBODY ANYWHERE. A rubbish service and would recommend to ANYBODY that they use a deifferent service. Completely and utterly useless, I was told the drivers don't have phones so you can't even get an idea when the package will be delivered, 8 paid extra for 2 day delivery but if you don't deliver the package till 11 at night it might as well be a 3 day delivery, total scam and utterly unhelpful staff on the phone, :sort your business out and get better because right now you're terrible

This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Ups. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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