UPS refuses to enter my building to deliver or pickup. They claim it is a safety issue and not discrimination or racist.
I lived in NYC all my life and never had to go outside to pick up my own packages. It wasn't until I moved to Staten Island (which has the lowest crime rate of all the boroughs)in the projects did I experience this. I complained to Consumer Affairs and they said more folks had to complain.
I'm going to court as this must be illegal. UPS says they are using Jersey policy for Staten Island.