AS A BUSS OF A GUN STORE,I HAVE BEEN DEALING WITH UPS FOR 4 YRS.TERES ALWAYS AN ISSUE WHY MY SHIPMENTS DO NOT ARRIVED AT THE SCHEDULE TIME.
WHEN I USE FED EX I HAVE NEVER HAVE AN ISSUE.WHY?THE ANSWER IS VERY SIMPLE,UPS IS UNION AND FED EX IS NOT.I GUEES UPS DRIVERS FEEL THAT THEY CAN DO WAHT EVER THEY WANT AND ITS OK CAUSE THEY WILL NOT GET FIRED.
UPS REALLY HAVE NO IDEA HOW TO TREAT THEIR CUSTOMERS WITH RESPECT.EVEN THEIR ATLANTA HEADQUARTERS SHOW NO RESPECT.
BOTTOM LINE IS,AVOID UPS.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with UPS. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about UPS.
Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare UPS to other companies on our site.