1.4
Details
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Product or Service Quality
Tracking Tool
Warranty
1 comment

We ordered a portable air conditioner which weighed over 75 lbs.The package was too heavy for two small women to pick up onto the front porch so we needed help from the ups delivery man to carry it in.

UPS rung the doorbell only ONCE and dropped the huge box in front of our house. As I chased him down asking if he could help bring the box onto our front porch steps, he ignored me and drove away.

I was so shocked at his service and the way he handled our package.UPS never fails to disappoint customers with awful customer service.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Ups. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Ups.

Check out the best and the worst companies in Shipping category for more informed decision or compare Ups to other companies on our site.

Had an Experience with Ups?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1014451

It is policy that drivers are not to step foot inside residences.

You May Also Like