Ups - Pick Up Service Review from London, London
DO NOT USE THIS COME ANY
An pick up service was scheduled from 9am-7pm they didn't arrive because they went to the wrong address.A next day collection was arranged for the next day between 9am-1pm surprise surprise they didn't show up 3 phone calls to the customer service dept NO JOY all they said was that it was booked out & the driver should get to me by 5am they turn up at 3pm only to tell me they can't take the parcel because it needs a "waybill" a firm that needs to be completed LOL no problem you think!!
No problem was my parcel could not go because the driver couldn't wait for the firm to be completed & so left stating they would collect 3 days later.
This format took approx 3.5 mins however they was 2 hours late.DO NOT USE THE COMPANY unless you like grief
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