Not resolved


An pick up service was scheduled from 9am-7pm they didn't arrive because they went to the wrong address. A next day collection was arranged for the next day between 9am-1pm surprise surprise they didn't show up 3 phone calls to the customer service dept NO JOY all they said was that it was booked out & the driver should get to me by 5am they turn up at 3pm only to tell me they can't take the parcel because it needs a "waybill" a firm that needs to be completed LOL no problem you think!!

No problem was my parcel could not go because the driver couldn't wait for the firm to be completed & so left stating they would collect 3 days later.

This format took approx 3.5 mins however they was 2 hours late. DO NOT USE THE COMPANY unless you like grief

This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ups and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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