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I ordered a pair of shoes UPS drop them off on Monday 11/27/17 on 11/27/17 I paid for UPS to come back and pick the shoes up to send back to the vendor bcuz they was the wrong size on 11/29/17 the package was back at my house I called UPS&ask why was the package back at my house as we verify it had the CORRECT RETURN LABEL on the box the REP then ask me would I drive to NEW ORLEANS to drop the package off at the UPS mind u I live in *** Lake Charles LA are u *** serious then she stated someone would be there the next day to get the package now its 12/02/17 and the package is still at my {{redacted}} house after I paid the {{redacted}} to *** pick it up I called dem everyday excuses excuses excuses excuses lies lies lies lies then have the audacity to leave me on hold and NEVER come back to the phone refuse to let me to speak to a SUP I WILL NEVER in LIFE do business with UPS {{redacted}}

Product or Service Mentioned: Ups Pick Up Service.

Reason of review: Order processing issue.

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