Product: Ups Pick Up Service Clear all filters (0 of 113 reviews match)
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why they use UPS is anyone's guess .. . is there any company with such bad reviews? Do they make even 2 stars anywhere? I phoned to get them to pick up return shoes for Reebok. They showed up . . . next door . . . two days in a row . . . the third day they left a note...
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SilentBeaver
SilentBeaver

Reebok: stop using UPS or I'll stop using you.

1.0
Product
Ups Pick Up Service
I didn't like
  • Lousy service
#1341303
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That day, I called the UPS 800-number and told them about the situation. They told me someone would pick up the package the next day (Thursday). On Thursday, when the package still wasn't picked up, I called again, and another representative told me that it would be...
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3.0
Product
Ups Pick Up Service
I liked
  • Phone representatives being courteous
I didn't like
  • Rude representatives in store
  • Different answers from different reps
#1302990
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Called UPS and they answered in the Phillipines. So upsetting can't speak with someone locally. They insisted package had already been picked up although i told them that's why i was calling. The supervisor Ray Alfonso said he couldnt help me when i told him i wanted...
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1.4
Product
Ups Pick Up Service
#1300485
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Ups - Awful!!

Requested item be held for pick up and it was not. Not willing to do much of anything,they don't care.
1.3
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Ups Pick Up Service
#1237129
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I booked a pick up yesterday and UPS did not show up and they were to pick up by 5pm. I called now as we are only at the office 2 days a week so I asked if he could pick up tomorrow and did I need to rebook it. They rebooked it for me which was good, however, I was...
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Ups Pick Up Service
#1231610
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Ups - Worst Customer Service Ever

I scheduled a pickup and I got a tracking number below ( 1Z7F750V7828242343 ) I called every day for 3 weeks and no one came to pick up the items. Each time I called , they promise the driver will be there today to pick up the items and for 3 WEEKS NO UPS. They need to change their name to USELESS POSTAL SERVICE
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Ups Pick Up Service
#1226720
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Called yesterday to schedule a pickup for today. Operator scheduled me for a 9:00 AM - 1:00 PM slot. I figured that works well since I work 1:00 PM - 11:00 PM and worst case scenario, I show up to work a couple minutes late. So 1:01 PM I am on the phone because...
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Ups Pick Up Service
#1226480
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Ups - Waiting for a item to be picked up
I called the number and the guy for ups hung up really amazing customer service & it might help the drivers watching the time, what is the point of customers giving a online time schedule if your drivers ignore this, oh well on with day 3 pick up AGAIN let’s see if...
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Ups Pick Up Service
#1220434
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I contact ups and a tell them I have someone’s package. They assure me they will be here to collect. 5 days later package still not picked up. It is now 6:32 pm and I am still waiting. They lie and say they come but the house is surveilled and taped and no one showed...
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1.0
Product
Ups Pick Up Service
#1208865
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I had a return to Amazon scheduled for pickup through the UPS Customer Center in Stafford, Texas. The driver arrives and knocks on my door. It took me less than 20-30 seconds to get to my door and the driver is already in his truck and driving away. He probably waited...
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Ups Pick Up Service
#1205861
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