Product: Ups Pick Up Service Clear all filters (103 of 103 reviews match)
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I contact ups and a tell them I have someone’s package. They assure me they will be here to collect. 5 days later package still not picked up. It is now 6:32 pm and I am still waiting. They lie and say they come but the house is surveilled and taped and no one showed...
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1.0
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Ups Pick Up Service
#1208865
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I had a return to Amazon scheduled for pickup through the UPS Customer Center in Stafford, Texas. The driver arrives and knocks on my door. It took me less than 20-30 seconds to get to my door and the driver is already in his truck and driving away. He probably waited...
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Ups Pick Up Service
#1205861
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No scheduled pick up made by UPS in two days

Contacted UPs twice for a scheduled pick up. Both times they contacted me from a 301-386-8100 phone number saying I should receive the pick up the next following day. Hopefully, three is a charm because my package is still waiting.
2.4
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Ups Pick Up Service
#1199180
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Ups - Tertible

I scheduled a pick up between 3:35 and 7 pm and no one shows up. I call and they say it was cancelled. By who? No me! Now stuck here another day.
1.0
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Ups Pick Up Service
#1189344
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I ordered an ice maker it arrived damaged and non working!!!!!!! Took over a week to get a return, then they did not pick it up!!! I WAS HERE ALL DAY NOT ONE UPS TRUCK YET THEY SAID THEY ATTEMPT!!!! NOW THEY HANG UP ON ME EVERYTIME I...
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1.0
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Ups Pick Up Service
#1171806
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On the day of, out of nowhere, UPS sent a message to me stating that it was cancelled. I ended up having to call in during work hours and spend 25 min over the phone to reset that up. On top of that, they said they didn't have a reason why it was cancelled, and I...
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1.0
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Ups Pick Up Service
#1147522
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I ordered a pair of shoes UPS drop them off on Monday 11/27/17 on 11/27/17 I paid for UPS to come back and pick the shoes up to send back to the vendor bcuz they was the wrong size on 11/29/17 the package was back at my house I called UPS&ask why was the package back...
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1.0
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Ups Pick Up Service
#1141041
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Paid UPS 4097 to pack up bottles- destroyed items!

I won several antique perfume bottles at auction. Paid UPS store 4097 to pick up, pack and ship bottles. They used clear packing tape all around the antique paper labels. This tape also didn’t prevent the rare perfume from leaking all over. So it was a total loss. They packed it, ruined my items, and are refusing to refund me or even file a claim. Also WONT FOLLOW UP!!!
1.4
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Ups Pick Up Service
#1130733
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I ordered emergency supplies through prime to avoid the panic at the grocery stores, and they chose to ship through UPS. Which was awful. Long story short, they didn't deliver and took my box back with the truck "due to Irma." Despite not having my zip code listed in...
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5.0
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Ups Pick Up Service
#1098702
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UPS had my package (full of necessary supplies) on a truck to be delivered on 9/8. Then they took it back to the warehouse saying it had been delayed due to Irma. My zip code was not on the affected list on their own web site, there were no curfews, and no evacuation...
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1.0
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Ups Pick Up Service
#1098695
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