Product: Ups Pick Up Service Clear all filters (97 of 97 reviews match)
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On the day of, out of nowhere, UPS sent a message to me stating that it was cancelled. I ended up having to call in during work hours and spend 25 min over the phone to reset that up. On top of that, they said they didn't have a reason why it was cancelled, and I...
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1.0
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Ups Pick Up Service
#1147522
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I ordered a pair of shoes UPS drop them off on Monday 11/27/17 on 11/27/17 I paid for UPS to come back and pick the shoes up to send back to the vendor bcuz they was the wrong size on 11/29/17 the package was back at my house I called UPS&ask why was the package back...
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1.0
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Ups Pick Up Service
#1141041
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I ordered emergency supplies through prime to avoid the panic at the grocery stores, and they chose to ship through UPS. Which was awful. Long story short, they didn't deliver and took my box back with the truck "due to Irma." Despite not having my zip code listed in...
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5.0
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Ups Pick Up Service
#1098702
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Paid UPS 4097 to pack up bottles- destroyed items!

#1130733
1.3
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I won several antique perfume bottles at auction. Paid UPS store 4097 to pick up, pack and ship bottles. They used clear packing tape all around the antique paper labels. This tape also didn’t prevent the rare perfume from leaking all over. So it was a total loss. They packed it, ruined my items, and are refusing to refund me or even file a claim. Also WONT FOLLOW UP!!!
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UPS had my package (full of necessary supplies) on a truck to be delivered on 9/8. Then they took it back to the warehouse saying it had been delayed due to Irma. My zip code was not on the affected list on their own web site, there were no curfews, and no evacuation...
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1.0
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Ups Pick Up Service
#1098695
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UPS customer service is a joke! They were supposed to call me to pick up a large deck furniture set I was returning but instead came out without calling and I wasn't home. They left the labels but when I called them said that I would have to pay them to come get the...
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Ups Pick Up Service
#1083473
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This has probably been typical of others' experiences, but it is the worst I've ever had w/any company I can think of.Waiting for a 3-day guaranteed shipment to my work. On Wed., tried to get the location changed through their horrible online website to my home address...
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Ups Pick Up Service
I didn't like
  • See my
#1065301
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Booked a collection on Friday AM.By 4pm Monday had still not been collected. Called, only to be told that I had not paid for collection, despite having clicked on the online option that I did not want to drop it off with them. When I asked what the alternative option...
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1.2
Product
Ups Pick Up Service
I didn't like
  • How they mess up over and over
  • Website accuracy
  • Accuracy of tracking tool
#1064209
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I sat less than 20ft from my front door waiting for ups to knock on my door...Nothing. Finally about 3:00pm, I called customer service and was told that a delivery attempt had been made at 11:30., and because no one was home they would come out the following day. I...
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Ups Pick Up Service
#1060091
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My guess is that UPS was running late, my pick up was the only pick up in my neighborhood so the driver just skipped it and pretended that he actually tried. Hoping that he could claim that I wasn't there. Well it worked. I couldn't get the TV picked up and now I have...
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Ups Pick Up Service
#1029127
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Resolved

Apparently, UPS tried to deliver it while I was out of the house and would try again on Monday. MONDAY?! I need it now! I can't go a whole weekend without a phone! I could miss out on 10's of thousands of $ in that time span! I tried to arrange to pick it up but the...
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2.0
Product
Ups Pick Up Service
#1020853
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