UPS customer service is a joke! They were supposed to call me to pick up a large deck furniture set I was returning but instead came out without calling and I wasn't home.
They left the labels but when I called them said that I would have to pay them to come get the packages. Spoke to supervisor MARIA who said that it was my fault I wasn't home and nothing they can do about it. My choices are pay them, get the items to a UPS location or flag down a UPS truck driving down the street! To schedule a new pick-up, I was told that I would need to be home from 8am to 8pm Monday through Friday!!!!
WTF???? FED-EX please save me!!!!
Product or Service Mentioned: Ups Pick Up Service.
Reason of review: Poor customer service.