29/1/13. Expected UPS to pick up a parcel between 9am and 5pm.
At about 10:30ish, I noticed a Ups van drive passed our place.
Around 2:30pm called their customer service number who told me ' an attempt was made this morning to pick up our package but no one was in, and apparently they left a note. (No Note)
What a utter LIE! Told them I saw a van pass our place this morning without stopping. They couldn't care less and only wanted us to rearrange another date..
I have read their awful reviews and agree UPS should be avoided.
PLEASE DO NOT USE UPS. USELESS AND UNHELPFUL.
Review about: Ups Customer Care.