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UPS says that my package is delayed in Mesquite TX because of weather. Well, that weather happened a week ago!

I've had other packages move through that same hub since then that were sent after the weather occurred. When asking UPS about this, they told me they had 40 containers sitting there that have not been touched and they are processing new containers first ... which is absolutely ***! They should process older containers first ...

gee, that is simple common sense!

Then they tell me to track the package on ups.com, which is a joke since the package is not moving! If they put a webcam on it, at least I could track how much dust is accumulating on it!

Monetary Loss: $75.

Company wrote 0 public responses to the review from Dec 14, 2013.
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Dallas, Texas, United States #758679

Yeah this is BS. You would think older packages would get out first.

That's what most professional businesses do. I was suppose to get my package last Saturday and it is still there not moving.

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