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Customer service

I ordered three items on line on 12/3/2014. I received the first item in the morning on 12/08/2014 from Fex Ex which they ring the door and knock on the door.

The second item was delivered that evening was left on the porch in between the screen door , and I got this package when I got home. However, the third package was delivered 12/09/2014 and supposedly at 5:59pm I was in the house. I didn't here a truck nor did the door bell or knock on the door. At about, 7:30pm my door bell rang and knocking at the door I went to the door nothing.

I get a email at 8:08 pm stating the package had been delivered to the porch , so I go looking out side and found nothing. I call UPS and all they can say is I need to call the merchant and then they can call them. The package was never delivered to this address.

It makes me mad, because people are not been accountable for their actions. I know that I am not the first person this happen too and will not be the last.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Dec 12, 2014.
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