UPS made an effort to deliver my ordered package a total of three times while I wasn't home. I called them directly and requested that they hold the items at their depot so that I could come get them myself.

I was told the only way they would do that is if I paid them an additional $40 (in addition to the shipping charges I already paid) so that they could change my delivery request. I didn't pay the extra money and so they returned everything to the sender, even though the final day I took off work to stay at home and wait for the delivery (which, obviously, never came because they decided to return it instead).

Company wrote 0 public responses to the review from Sep 17, 2014.
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