Oklahoma City, Oklahoma
Not resolved

I was originally notified of a package arrival date of 8/2/12 that was shipped through UPS. I was notified a couple days prior that the item was delayed due to a mistake with a new arrival date of Monday, 8/6/12.

The notification stated UPS had taken action to correct the error. All day yesterday (8/2/12) the status showed the package was located at Hodgkins, IL with no action/progress in shipping on to OK as of 10:30 am today (8/3/12).

Our local UPS driver and office does great work but it looks like someone needs to have a management training session with the folks in Hodgkins. We'll see if they can get it together by Monday...I'll be posting again if not.

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