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I've recently signed-up to UPS Mychoice since after calling the UPS customer service department. Indeed, the customer service representative explained me that the only option I had to chose a particular delivery day for a package currently in transit was to use MyChoice.

So, I signed up and, here was the surprise: To actually decide when you want to receive a package that the sender has already paid for the delivery service, UPS require the recipient to upgrade to the MyChoice Premium: The MyChoice Premium being the only way to choose when the preferred weekday to receive packages. And naturally, this Premium comes with a fee for the recipient...

In other words: UPS now would like sender and recipient to pay for using its delivery services...

If I may say, it's almost like UPS takes your property and ask you to pay for getting it back. If it was not about a good but a person I think we would call that: demanding a ransom...

I thought UPS had some ethics... I guess, I was wrong :(

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 private or public responses to the review from Nov 26, 2011.
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