Paid for overnight delivery on a critical package and waited around all Friday after verifying it was on the truck for delivery. At 6:49 PM I checked to the status to see a notice (that was posted a few minutes prior) that the supplied address was incorrect, no call from UPS.
I called and verified that the address I supplied was indeed correct, and the driver most likely just couldn't find my house, and was given this answer: "They're closed for the weekend. They'll give you a call Monday."
So an error on their part means I don't get my critical package that I paid a HUGE overnight shipping fee on until it's convent for them in a couple days?
Called about upgrading (on my dime) to Saturday delivery and was told they can't do that. Next time I'll stick with FedEx.