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Paid for overnight delivery on a critical package and waited around all Friday after verifying it was on the truck for delivery. At 6:49 PM I checked to the status to see a notice (that was posted a few minutes prior) that the supplied address was incorrect, no call from UPS.

I called and verified that the address I supplied was indeed correct, and the driver most likely just couldn't find my house, and was given this answer: "They're closed for the weekend. They'll give you a call Monday."

So an error on their part means I don't get my critical package that I paid a HUGE overnight shipping fee on until it's convent for them in a couple days?

Called about upgrading (on my dime) to Saturday delivery and was told they can't do that. Next time I'll stick with FedEx.

Company wrote 0 public responses to the review from Nov 26, 2011.
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I'm having the same delivery issues with UPS,it's been happening on a regular basis,they have the worst customer reps.

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