UPS arranged for me to pick up a package at Yorktown Heights on Friday night before 9:30. I arrived at 9:20, was kept waiting until 10, then told they wouldn't give me my package.
The supervisor on duty didn't even come to talk to me. There was another man waiting from Chappaqua New York, the same thing happened to him.
He was kept waiting for an hour on Friday night and nobody even spoke to him. We were both told by UPS to come pick up this package, were both treated rudely, were both denied our package.