I moved six weeks before a UPS package was to be delivered. 4 minutes away to be exact.
I had to wait till a first delivery attempt to "change address online" as they were unable to do anything without that information.(no tracking info guys?)It did not matter to them a stranger was now going to receive or deny my item. Online I was asked to enter my credit card # and after 11 attempts and 3 cards later. I was still informed my cards were invalid try again. Sounds fishy to me.
Also no "get help link". They get paid and then could care less about the customer.
This has been the most frustrating in a long history of UPS problems.
Product or Service Mentioned: Ups Delivery Service.