I ordered a package and tracked it via UPS website.It stated it had been delivered to my front door.I checked there was no package anywhere.I immediately contacted UPS within 30 minutes of supposed delivery.I had a 2nd party check.No package at my address.UPS customer service made me feel *** by asking questions like" Are you sure you checked all around your front door?" of course I did this is my son's Christmas gift.Next UPS told me I needed to have the shipper contact them and file a complaint.I called Amazon.com and they put me in touch with the shipper who was both professional and courteous and immediately handled the issue.UPS will not allow a claim to be filed until the package has been lost for 24hrs.While driving through my neighbor hood the next day.I Found the package which was delivered to a vacant house on the wrong street.Luckily the package was intact.
I called UPS to alert them and customer service rep. assured me someone from local UPS would contact me via telephone within the hour.No one ever called.
I received an e mail 3 days later asking for my renewed trust.I am sorry UPS you have done nothing to renew my trust . Think in the future I will ship USPS.
More Review Details
- Product or service
- Black Leather Jacket
- Review category
You May Also Like
- "UPS are a bunch of cheap crooks. As you can see by the attached photos. they deliberately trashed my order. Now reading the reviews, I can see that they are..."
- "I tracked my shipment. Informed me of early delivery on Saturday. I waited for the whole day. No delivery. Ended up, they rescheduled to original delivery to Monday. When I called..."
- "I ordered a pool online delivery date was on time HOWEVER it was delivered in the wrong position, the box was a complete mess! Wholes in the top bottom middle..."
- "Dear Lynn, RE: VIP CORPORATE FLIGHT ATTENDANT Thank you so much for your reply. Infact, before your reply, I'll must say I've already anticipated & expected that i'm will not..."
- "MEMPHIS TN SHELBY COUNTY...............Extended Arms Cleaning Contractor's ....Nancy Taylor it's a crime to online harass make FALSE claims call or in anyway directly or in directly try to contact myself..."
- "Order flowers all the time for the Villages. Wanted to try a local florist, so I called AVAS and ordered flowers over the phone. Mike suggested a vase with an..."
- "All website, email, and Appliance Deliver Terms and Conditions data clearly states delivery and haul away of old appliance are included in the delivery package. False. I ordered a dishwasher,..."
- "The company Hole in One Clearing House Dennis Chase owner continues to slander and slag others in their industry in order to deflect from their own inefficiencies which include ripping..."
- "I ordered online. I ordered a fallout 4 enlist tee shirt after tax was 27 bucks. I finally got my shirt then found out instead i recieved a green lantern..."