Package to be delivered on 7/28/11 couldn't be delivered since no on was home! I happened to be standing in my driveway loading my car for a trip.
The garage door was open, the car doors were open, lights on in house and front door open. Then on 7/29/11 while I was on a trip, they dropped the package on the front porch. I dealt with the fraud department. The package was picked up and held at the central office. Called the central office to see when I could pick up the package ... it was returned to vendor. Three or four more calls and they would have the vendor return it when it arrived.
Vendor will not return it unless I arrange with the vendor to return it. Then they decided that they would stop the package before it got back to the vendor and return it to me.
Just filed a protest with VISA for the charge. Let VISA and UPS fight it out.