Product: Ups Next Day Delivery Service Clear all filters (21 of 21 reviews match)
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I got two emails from UPS stating the package was scheduled for deliver on Tuesday, December 13, 2016, between 11:15 AM and 3:15 PM. Three hours later, I get an email stating the delivery date had been changed to Wednesday, December 14, 2016. I called customer service...
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1.6
Product
Ups Next Day Delivery Service
I liked
  • Tracking a package
#972683
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UPS DOES NOT HONOR THEIR DELIVERY COMMITMENTS On Sept 12, 2016 I went to the Highland Village UPS store #6588 in San Diego. I had a letter that had to be delivered to Oakland the next day for a closing. Time was of the essence, so I paid $50.93 to the UPS store for...
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Nick1346
Nick1346

I work at a UPS Store and these people definitely don't know what they're doing. Our driver has forgotten packages a few times and we have filed the Guaranteed Service Refund ...

Anonymous
Anonymous

There should be no claim filed. Claims are for lost or stolen packages. The Store messed up and should have refund you right away. The refund shouldn't come from UPS as they d...

Product
Ups Next Day Delivery Service
#955696
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Even though I was home all day no one bothered to knock just left note on door which I signed expecting next day delivery. no delivery. I have lost my tracking number as we tracked it last night supposed to be delivered today. I am still waiting. I have hepatitis...
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Anonymous
Anonymous

Not about The UPS STORE!! Learn to read!

Anonymous
Anonymous

UPS Store and UPS are two different companies. UPS Store has nothing to do with deliveries(brown trucks)Therefore this is a UPS complain not a UPS Store complaint.

Product
Ups Next Day Delivery Service
#932200
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I'm sitting here waiting nearly 12 hours with no truck in sight, nobody at UPS wants to say anything other than sorry I can't help you. I would have a backup system. I would not offer such ***-poor customer service, or an inability to do a reasonably intelligent job...
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1.0
Product
Ups Next Day Delivery Service
#918285
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I placed an order on Friday August 26, 2016 before noon for a Freetress Equal Lace Front Wig Lace Deep Invisible L-part Julie before noon for next day delivery and was charged $31.19 in addition to the $31.09 for the wig, with tax the order came to $65.47. I was...
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Product
Ups Next Day Delivery Service
#908202
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Despite me paying for next day delivery. This time I have waited in all day for a delivery, even received an email to say it was on time - 21.50 - The tracker says item is in Southampton from Leicester. I live in the Midlands so why have they taken it down SOUTH!!...
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1.0
Sutton Coldfield, England
Product
Ups Next Day Delivery Service
I didn't like
  • Your delivery
#907759
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Spent a large amount of money to send a very small package that absolutely had to be there the next day. It was only a state away and any time the next day would have worked, but to ENSURE it arrived, we paid the substantial increase to guarantee 8AM delivery by the...
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1.3
Product
Ups Next Day Delivery Service
#893151
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Working with UPS is impossible. Especially when their insurance is involved, They collect their insurance fees, and that is the last time you will hear from UPS. Any claim falls on deaf ears, And if you use one of the many UPS stores, which are contracted, and not part...
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2.1
Product
Ups Next Day Delivery Service
I didn't like
  • Notice not left
  • Customer service at the store
#885561
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The latest one was after 3 days of attempts between 6-7pm it never occurred to the UPS driver to show up between 9-5 when someone would be in the office to receive the package. I have even tried paying for next day delivery only to again have the package show-up at...
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1.8
Product
Ups Next Day Delivery Service
#831791
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My contact with customer service was entirely unsatisfactory. All the representative did was restate my problem. "I understand your frustration. Your package is scheduled for delivery on Monday." So, UPS charged my client overnight fees for four-day service?...
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1.0
Jersey Shore, Pennsylvania
Product
Ups Next Day Delivery Service
#831665
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