Manufacturer: Ups Category: Delivery Services Clear all filters (17 of 17 reviews match)
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I paid extra to have my birth certificate mailed quickly and not only have i never recieved ups held my package and would not let me pick it up because my address on my id dod not match the mailing address which was given to vital check correctly i do not know why it...
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1.0
Product
Ups Next Day Delivery Service
#1050436
So I ordered something online in regard to my kids and had it shipped next day air, I anticipated my order getting processed late in the day (I placed the order at 12:20 on 4/12, and it wasn't ready for pick up until 8:53 pm) however it was picked up the following...
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Ups
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Ups Next Day Delivery Service
#1034668
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Ups Express Saver Review
Ups Express Saver Review
Ups Express Saver Review
I used UPS to srnd a very important official and confidential letter. A simple one page document and it arrived ripped (torn), with a torn envelope all across the length of the document inside a torn dirty stitched plastic container 4 days after its due date. It was...
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1.1
Ups
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Ups Next Day Delivery Service
#1022127
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Ups Next Day Delivery Service Review

#970545
1.0
Paid for next day delivery 5 days later sitting at depot they cant find parcel ***
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I have been sitting here all day.I understand they need a signature. Waited here all day and now they say they tried to deliver it. They did not ring the bell. You are better off with FedEx. Now I am wasting time being kept on hold. Why does anyone use this service?...
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1.9
Ups
Product
Ups Next Day Delivery Service
I didn't like
  • Cusotmer service and delivery
#988739
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This is the 3rd time in a few weeks UPS has made a delivery exception on a package we have ordered.We can't even get a refund on delivery so that was a huge waste of money.We live on a main road and UPS trucks go by all day.Worst yet is we are last on their route and...
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Ups
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Ups Next Day Delivery Service
#975899
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I sent a box of frozen Alaskan moose and seafood with a 10:30 AM next day delivery from Alaska to California. It never arrived and no one could tell me where the package was the entire day when it was suppose to arrive. Just kept saying in transit but it had left...
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1.0
Ups
Product
Ups Next Day Delivery Service
I didn't like
  • Disaster
#973314
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I got two emails from UPS stating the package was scheduled for deliver on Tuesday, December 13, 2016, between 11:15 AM and 3:15 PM. Three hours later, I get an email stating the delivery date had been changed to Wednesday, December 14, 2016. I called customer service...
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1.6
Ups
Product
Ups Next Day Delivery Service
I liked
  • Tracking a package
#972683
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UPS DOES NOT HONOR THEIR DELIVERY COMMITMENTS On Sept 12, 2016 I went to the Highland Village UPS store #6588 in San Diego. I had a letter that had to be delivered to Oakland the next day for a closing. Time was of the essence, so I paid $50.93 to the UPS store for...
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Nick1346
Nick1346

I work at a UPS Store and these people definitely don't know what they're doing. Our driver has forgotten packages a few times and we have filed the Guaranteed Service Refund ...

Anonymous
Anonymous

There should be no claim filed. Claims are for lost or stolen packages. The Store messed up and should have refund you right away. The refund shouldn't come from UPS as they d...

Product
Ups Next Day Delivery Service
#955696
Even though I was home all day no one bothered to knock just left note on door which I signed expecting next day delivery. no delivery. I have lost my tracking number as we tracked it last night supposed to be delivered today. I am still waiting. I have hepatitis...
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Anonymous
Anonymous

Not about The UPS STORE!! Learn to read!

Anonymous
Anonymous

UPS Store and UPS are two different companies. UPS Store has nothing to do with deliveries(brown trucks)Therefore this is a UPS complain not a UPS Store complaint.

Product
Ups Next Day Delivery Service
#932200
I'm sitting here waiting nearly 12 hours with no truck in sight, nobody at UPS wants to say anything other than sorry I can't help you. I would have a backup system. I would not offer such ***-poor customer service, or an inability to do a reasonably intelligent job...
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1.0
Product
Ups Next Day Delivery Service
#918285
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