Product: Ups Next Day Delivery Service Clear all filters (36 of 36 reviews match)
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This company really screwed up. I was supposed to receive a delivery on Christmas Eve which was a gift for my son. I knew I probably would not be around so I notified you on FB and arranged to pick it up at the store near me. I showed up there at 1pm and the clerk...
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Review
#1447896 Review #1447896 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Problem with delivery
I thought no problem, I'll send it by UPS. I went to the store where I received great service. I paid for delivery next day by 3pm. Never happened. I received a message that they attempted delivery at 5pm but no one was home. This is not true. My mother was home, no...
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Review
#1381943 Review #1381943 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Order processing issue

UPS in San Tan Valley, Arizona - Poor service

1.3
Details
Twice I've sent next day and twice they failed to deliver
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Review
#1352092 Review #1352092 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Order processing issue

UPS - Unprofessional experience

UPS - Unprofessional experience
They lost my package,no costumer service at all reported lost package investigation already about 2 month no contact with a client no answer where is package!!!!
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Review
#1343999 Review #1343999 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Order processing issue
My package was supposed be delivered today, they lost the package by delivering it to another address, lied about trying to contact the building and got *** on the phone by not resolving their mistake. The UPS customer service hotline is in the Philippines, poor...
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1 comment
Anonymous
#1552751

You are absolutely right about UPS customer service rep. UPS is very lousy courier service provider.

Review
#1334297 Review #1334297 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Good customer service
1.0
Details
I was in Spain and needed a document sent urgently. My son sent it on the Monday (cost +CHF 60) to be delivered the following day. By Wednesday, still nothing and I needed to leave the place I was staying and had given as an address. We'd called and they had no idea...
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Review
#1322207 Review #1322207 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Cons
  • Take your money and then provide no service
Reason of review
Problem with delivery
Loss
$140
Preferred solution
Full refund
Featured
1.0
Details
UPS IS HORRIBLE
UPS IS HORRIBLE
My Phone Carrier sent my package out for next day delivery that was supposed to be delivered on for 4/14/18. I tracked the package all day and the UPS website indicated that it was out for delivery and also gave the option to follow the driver. Upon tracking the driver...
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Review
#1233752 Review #1233752 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Problem with delivery
Wayfair provided me with the UPS shipping labels and advised I should drop the items at a UPS store. After driving 20 minutes to the store, the store owner advised that they would not take the items as he did not have room in the store. I asked him if they were not...
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Review
#1228996 Review #1228996 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I pay money for the parcel to be delivered to me next day - they just decide to postpone my delivery - not giving me any reason why. It is second time when my parcel is not delivered on time. This would cause a lot of damage for me, losing money. Do not use them. When...
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Review
#1221635 Review #1221635 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Problem with delivery
Loss
$30

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts
I had a parcel sent from Germany. Was due to be delivered next day, 6 days later still waiting for it. Have been told it will definately be delivered today on at least 3 different phone calls but still not arrived. Awful company to deal with..
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1 comment
Anonymous
#1441755

With all these bad reviews that UPS is getting from their customers nothing has changed they still need better workers that actually care they're just there to get a paycheck once a week they could care less about anyone's parcels managment needs to start picking better qualified people just too get a delivery to an address it really doesn't take a college educated person to do that but maybe that's what they need?

Review
#1203761 Review #1203761 is a subjective opinion of poster.
Service
Ups Next Day Delivery Service
Reason of review
Order processing issue