had a very important tim sensitive package shipped via UPS, not my choice, and it never arrived on time, it was left behind at their los angeles facility and on their tracking system online it said it would be delivered at least one business day later. my client left the hotel by the time the package arrived and subsequently I lost the client and the sale, $7000 worth of time, fabrics, labor to be messed up by an incompetent carrier that shouldn't be offering contractual options to deliver when they can't. the Ups lawyer will be coming to a small claim court on monday, I filed against them, will update after that.
This reviewer shared experience about problem with delivery and wants this business to "class action" as the author lost $7000. This person is overall dissatisfied with UPS and uploaded a picture. The most disappointing about ups next day air at UPS was estimated delivery time, inaccurate tracking and dealing with ups its disgusting Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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