UPS next day air delivery needs to be canceled

551 of 3983 Ups reviews

had a very important tim sensitive package shipped via UPS, not my choice, and it never arrived on time, it was left behind at their los angeles facility and on their tracking system online it said it would be delivered at least one business day later. my client left the hotel by the time the package arrived and subsequently I lost the client and the sale, $7000 worth of time, fabrics, labor to be messed up by an incompetent carrier that shouldn't be offering contractual options to deliver when they can't. the Ups lawyer will be coming to a small claim court on monday, I filed against them, will update after that.

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Turnaround Time
Diversity of Products or Services
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Product or Service Quality
Delivery Service
Billing Practices
Additional Fees
Customer service

  • What I liked
      No items
  • What I disliked
    • Estimated delivery time
    • Inaccurate tracking
    • Dealing with ups its disgusting
    • Terrible service - no answers

Reason of review:
Problem with delivery
Preferred solution:
class action
Monetary loss:
Product or service
Ups Next Day Air
Review category
review #740153
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