We had a package (a T shirt) scheduled to be delivered--with no signature confirmation. I was home all day on Monday, the scheduled delivery date.
However, when I went to track the item to see why it had not arrived, a note on the online tracking page stated that they came to the door and no one answered. However, I was home all day--no one came to the door. Furthermore, there was no notice left telling us they attempted a delivery. Lastly, the package did not require a signature, so they could have just left it there if they really did try to knock!
When I called the UPS station in Jacksonville, FL (where we live), they told me it was "too bad" and I had to drive 40 minutes to the warehouse to pick my item up within 5 days or they would toss it.
Unbelievable lack of customer service and neglect in their only job-to deliver packages. Makes me wonder why I paid for shipping.
Product or Service Mentioned: Ups Delivery Service.