Not resolved

Expecting my parcel with them yesterday, had the whole day off work, couldn't even get out of the house for a minute as they cant specify what time it might arrive..customer service call centre is absolute trash! they are not even WILLING to give u any info or help...

so u just waste money calling their premium number!

Anyway after all day waiting, nothing has come, nobody called etc, do i log on their website to track.. and there is a note saying "the correct address is needed for delivery" ???? i call the CS again and of course the address they had WAS correct they just couldn't be bloody bothered to look a little bit more careful and simply drove off!!!! nobody even rung me etc, SO RIDICULOUS!

the worst delivery ever!

and then the customer service was trying to prove me that i have the wrong address???? expecting the parcel this afternoon now - will see if it will get here!

Product or Service Mentioned: Ups Delivery Service.

Monetary Loss: $350.

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