Not resolved

I am complaining about a UPS store on black rock turnpike in fairfield connecticut. The customer service is absolutely rude!

I used UPS my choice to have my packages sent there and trying to pick them up has been ridiculous. I understand there are policies about having your ID etc but i had my gf pick up a package for me. Her ID had the same address as me and the policy stated this was allowed. The lady was rude to her would not let her pick up my package and told her the policy changed.

The other times ive gone there the associates were rude pretended like they didnt know me but they did and was just plain difficult.

I canceled my ups choice and wont be going back to that location.

Reason of review: Poor customer service.

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