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1.0
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Customer service
Website
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I received an email, saying a parcel would be delivered to my home address.

I knew I would not be at home, so I wanted my parcel to be delivered to a pick up location (which I'd used before)

When I went on line it says I must join UPS My Choice! I am already a member, so I log in.

I try to change delivery address. When I try it says I must join UPS My Choice (which I am already logged into) So, I log in again. I try to change delivery address. When I try it says I must be a member... So, I log in again!!!!

For pity's sake I AM TRYING TO HELP THEM AVOID A WASTED DELIVERY!!!

WORST CUSTOMER SERVICE ON THE INTERNET???

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Quick shipping from supplier.

I didn't like: Appalling website and customer service.

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