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Recently an inhuman UPS driver left my important package in front on my apartment door without a slightest concern that it might be stolen. My apprehension came true, the package was stolen, obviously by an equally uncivilized tenant.

Now I am going back and forth with the shipper but to no avail. UPS customer service is horrible and I sympathize with other people who have gone through similar situation. I am not sure how this company is surviving that has no concerns for customer satisfaction.

I guess monopoly is the name of the game. Imagine having to pay for a merchandize which you have not received.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

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"I guess monopoly is the name of the game." Except for FedEx, DHL, USPS, and numerous other package delivery services. And unless you ask for signature required, the driver can simply drop off the package. But having signature required means someone needs to be home so you would probably have an issue that they tried to deliver and you weren't home because of work.