Not resolved

Had UPS (St George, Utah office - 4057) Package & Ship older Portable Singer sewing machine in its original case to Denver, thinking that UPS should know how best to package a sewing machine for shipping. However, when it arrived, not only had the machine beat the wooden case to pieces, but the UPS expert had slipped the key to the case INSIDE the case.

There is no way to determine the extent of the damages to the machine inside, and as of this moment (15Feb2016), UPS in Denver still has not been to check out the damages of a machine shipped on 5Jan2016. To this day the local Manager backs his employees as 'experts' in packaging. No attempts to sped this issue, all blame being pointed at us.

Why? UPS packaged and shipped it.

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with UPS. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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