Luxemburg, Luxembourg
Not resolved

This is the second time I have had a problem with UPS Luxembourg. This time, I was home all day, never left once.

Yet I received a notice that I was not home and to collect my package at the gas station. Last time they claimed my name was not by the door buzzer, yet they were able to find my mailbox. Useless. I have a newborn and therefore wanted to avoid going to a sketchy gas station to wait in line with guys buying cigarettes.

No option to redeliver, no option to pick up at the UPS facility. I never had a problem with UPS in all my years in the US, but two encounters here and I want to scream.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Incompetent delivery driver, No accountability, No options for redelivery or pickup at facility.

Company wrote 0 public responses to the review from Nov 06, 2015.
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