I dropped off my return package at a UPS drop off box about three weeks ago and turns out UPS lost it. No evidence of them picking it up.
And Farfetch wont issue a refund because they think I didnt actually drop it off or something (such *** customer service ugh) .....i contacted them about a week after dropping it off because I didnt see an update on the tracking thing. usually high end online stores are good about customer service and Im surprised farfetch's response was sorry you dont get a refund because we have no proof you dropped it off.
how can i get justice?? (It has 200 dollars worth of stuff in there and now its just gone :(