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I had receive e-mail from CKGS on Jan 14-2019 indication my passport is shipped backed to me and I am still waiting for the passport it’s end of January 2019.

I have mother in law passed away in Jan 2019 in India and i wanted to visit her but I cannot because I have not receive my passport. Upon contacting UPS they say they will open investigation and it will take another 8 day.

Due to all this problem on am not able to go India to support my wife and her family in the difficult time they are going through due to the loss of the family member.

It’s not only monetary loss but time loss.

I was not aware of UPS having some many problems that to with passport it is crazy and all companies talk about PRIVACY where is it when confidential document like passport is lost???????

Product or Service Mentioned: Ups Next Day Air Delivery Service.

Reason of review: Order processing issue.

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