Well this is day 12 and my package was last seen in PA. I shipped it from AZ.
The envelope have very important documents in it. I am very afraid of identity theft. I called the entire world it seems and spoke to many people but it seems they all have the exact same thing to say "I'm sorry I just can't answer that, because it is being investigated". Ok well I have been calling for 9 days and that's all I hear.
The customer service is horrible. I explained that the package had personal info in it, and no one care and I have not received one phone call from this huge corporation, just to say they're on it. Amazing! What a load of !@#$%!
I also been told that the investigation is going to take an additional 10 days and then they will refund my money and insurance. What kind of a price can you put on your identity? I am sick to my stomach! I feel as though they are just going to assume it's lost and in 10 days give me money.
I know what this is about, they have very few full time employees and probably have people floating in and out taking a package here and there cause who cares they won't be there in a few months anyway. Mark my words if this package is not found I will blog this company into a lawsuit.