So much for doing what you promise to do.UPS said they delivered my 5 packages from Nordstrom and instead delivered NOTHING.
I can't believe that UPS could colossally screw something up so badly. I live in Southern CA... it was 80 on Christmas Eve and Day so don't blame it one the weather!! UPS lets be clear if you make a PROMISE to do something then you do it.
Nordstrom to their credit reissued all the items and shipping at NO COST but because of UPS they will arrive late. Sadly compared to Nordstrom's customer service.... UPS still sucks. UPS could not be bothered to pick up the phone to resolve the issue or to take my claim.
UPS aka Brown...go out of business PLEASE.
Monetary Loss: $400.